Frequently Asked Questions
Balance Bikes are designed to be the best way for toddlers to learn to ride by teaching balance first. As leaders in the balance bike industry, Strider knows balance is key to almost every physical sport and activity. Kids need to be active daily and balance plays a big role in the development of our children. People of all ages and abilities can benefit from developing their balance.
When balance is mastered, transitioning to a bicycle with pedals is easy. A child needs to experience the feel of leaning and how steering affects the balance of the bike. A Strider Balance Bike is lightweight and breaks riding down into simple steps, inspiring confidence for a child who has only been walking for a short time. If your child can walk, they can ride a Strider!
Balance is the most important skill for riding a bike and training wheels create a false sense of security. Training wheels are often unstable and are meant to never touch the ground at the same time, causing a child to tilt to one side or the other in order to feel stable with the bike holding them up.
When a child is ready to transition from training wheels to a pedal bike, they have to go back to square one and learn balance. Pedaling is the easy part and typically takes a child just minutes to learn, while balance is a skill that can be developed throughout an entire lifetime.
Check out our Learn-to-Ride Guide for some tips on riding basics.
The lightweight 12” Strider teaches riding basics to the littlest riders to develop balance, coordination, steering, riding skills and, most importantly- their confidence.
Transitioning to a pedal bike before they are ready for that extra weight and size is detrimental for a child’s overall riding success. In addition, the Strider 12 ground clearance may be perfect for short legs, but doesn’t allow room for pedals. With that being said, the only bike we offer with attachable pedals is the Strider 14x for ages 3-7 years old!
The Strider 16 and 20 models break down the overwhelming task of learning how to ride a bike into a safe and natural progression. Designed specifically for individuals with cognitive, developmental, or physical disabilities, these two models do not have a pedal option and are made to be balance bikes only.
While the Classic is our entry-level budget-friendly model, the Sport is what we typically suggest purchasing.
The Sport comes with an XL Seatpost making the age range 18 months to 5 years old vs the Classic 18 months to 3 years old.
The Sport features upgraded build-in performance footrests, while the Classic has integrated footrests on the frame.
The Sport has a handlebar pad and mini grips, while the Classic does not have a pad, and has standard grips.
Finally, the Sport features no-tool assembly and allows for easy adjustment on the height for a growing child, while the Classic requires a tool for assembly and to raise and lower the handlebars
If their inseam happens to fall into more than one bike option, the Bike Picker page might help you decide!
In order to have the bike fit your child the best, so it is comfortable to ride (which makes it FUN to ride), we suggest you measure your child’s inseam and set the seat hight 1-2 inches below that height.
Watch this video for the simplest way to get an accurate inseam measurement or simply use a measuring tape and measure from their crotch to the floor while they are standing up.
We include any tools you’ll need as well a visual assembly guide in the box, but if you want a little more detail, we also have quick video tutorials for our bikes and accessories.
Proper seat height should have the child sitting on the saddle, with feet flat on the ground, with a slight bend in the knees. For long-distance striding on smooth surfaces, you can raise this slightly. For obstacles, tricks, and off-road riding, the saddle should be adjusted for slightly more bend in the knees. Strider offers two different length seatposts – 220 mm (8.66 in.) and 305 mm (12.0 in.). Older/taller riders will benefit by using the XL seatpost.
Handlebar height should be at the lowest setting for children 6 – 24 months old, mid-height for 36 – 48 months old, and at the highest setting for 48+ months old. Typically, you want the handlebars to be about mid-torso. For older/bigger kids that still love their Striders but are getting too big, we also offer our XL Handlebar.
The Strider 14x Sport! Seriously, there’s no better way to teach your child how to pedal than with the 14x Sport.
Kids are focused on FUN. The transition to ANY pedal bike is a big one because most pedal bikes are two to three times the weight of a Strider. Most pedal bikes will only be able to be ridden on flat, smooth surfaces. This isn’t nearly as much fun as going on an adventure with your all-terrain-capable Strider. We recommend that you offer both to your child and let them choose. Remember, ALL the skills learned and time spent on the Strider will roll into pedal bike/dirt bike riding proficiency later. So don’t be in a hurry; don’t feel like they are falling behind. When the pedal bike becomes more FUN to them, they will make the switch. Until that time, you want to encourage them to ride and have FUN on whichever bike they choose. That’s why we designed the 14x Sport as a balance bike that turns into a pedal bike. Switching back to balance bike mode takes only minutes, and your child has the best of both worlds.
For our full shipping policy please visit our shipping & returns page.
Orders placed before 11am PST will be processed the same business day, and anything after that will be processed the next business day. Typically orders are shipped via UPS or Canada Post and will arrive with 3-7 business days from when your order was processed. Be sure to check your email after your purchase for tracking information… and double-check your spam folder if you haven’t received an email within 24 hours of your purchase.
For expedited shipping please contact our customer service team at (604)542-5661
Our normal business days/hours are M-F 8am – 5pm